Privacy & Cookie Policy and Terms of Service

About www.ingridhaunold.com
This website is a private, non-commercial website and blog written by Ingrid Haunold.

Information Covered by this Privacy & Cookie Policy and Terms of Service
This Privacy & Cookie Policy and Terms of Service informs you how your personal information is collected, used, and shared. This Privacy & Cookie Policy and Terms of Service applies to all my websites, and all products and services offered by me. This Privacy & Cookie Policy and Terms of Service does not cover how users of my websites use or share data which they collect through the use of my services. If you have any questions about this Privacy & Cookie Policy and Terms of Service, you can contact me at: contact(at)viaductdreams(dot)com.

Collection of Information: Buying Products, Signing Up for Services; User Information
I have disabled user registration on all my websites, which means that you cannot sign up for an account, and you cannot comment on any posts that I publish. I have deleted all existing accounts and all existing comments. If you would like to contact me personally, for information purposes, to buy any products (e.g. books), or sign up for services, you can contact me by Email or phone. Your name and Email address will then by stored on my computer (Outlook Email program), and I may store your name and phone number in my mobile phone’s address book. If you buy products or services, I will also collect and store your billing address. Your billing information will be stored for the legally required amount of time, after which I will delete it. If you contact me only to request information but don’t buy any products or services, I will keep your personal details (as provided by you) for future marketing purposes (only for my own products and services), but I’d be happy to delete your personal information at any time upon request.

Collection of Information: Use of Services, Website Visits and Support
Collection of Data in regard to your online activity on my websites: browser type, browser version, data about when you update your information, data about your communication with my websites, devices or methods/forms of communication you use to interact with my websites, geographic location, IP address, information regarding how you reached my websites, and any links which you click on when you leave my websites, metadata abut your use and your contacts use of my services as well as Emails sent to me (including clicks and opens), pages viewed by you. This data is stored in a variety of databases, including Google Analytics.

I have activated IP anonymization on all my websites, where I have installed Google Analytics. This means that your computer’s IP address will be anonymized. Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which are small text files, which are installed on your computer; this allows Google Analytics to analyze how you use my websites. The information gained from this  process in transmitted to a Google server in the US, but as I have activated IP anonymization, your IP address will be anonymized.

You can opt out of Google Analytics data collection by downloading and installing Google’s browser add-on, which is available under this link: https://tools.google.com/dlpage/gaoptout?hl=en

Collection of Information: Social Media
I have disabled user registration on all my websites, which means that you cannot sign up for an account, and you cannot comment on any posts that I publish. However, I will link selected posts to my Facebook pages, and you can comment on my posts there. I might also link posts to my personal Facebook account. I link selected posts to my Twitter account (@IngridHaunold). The information you allow me to access about you when you comment on my posts depends on the level of privacy settings you enable on your accounts on the social networking sites. I currently only have Facebook and Twitter accounts. I also have an Instagram account, but am not currently linking blog posts to that account. I am not active on any other social media sites.

Collection of Information: Other Sources
Information that is publicly available might be collected by me.

How Your Information is Used
Information I collect from you is used to provide you with useful website content; to operate my websites; and to track website usage in order to improve my website content. Specifically, I use your information to administrate my websites, communicate with you, ensure the proper functioning of my websites, facilitate your navigation through my websites, analyze the use of my websites, improve my website content, and to provide useful website content.

How Your Information is Shared: Third Party Service Providers, Vendors, and Partners
I have entered into contracts or user agreements with Third Parties – e.g. website hosting service World4You.com, WordPress blogging software, various plug-ins and widgets for my website, Amazon, Google Analytics, Facebook, Twitter. These Third Parties provide me with information technology and storage services, blogging software, analytic and statistical information, plug-ins and widgets to improve the functioning of my websites, and communication and services. I don’t use them for any form of advertising or marketing purposes.

How Your Information is Shared: Authorized Users
I no longer allow user registrations on my websites; there are no user accounts on my websites.

How Your Information is Shared: Legal Process
If required by law to share your information with law enforcement agencies, courts of law, or relevant third parties like internet service providers to conduct an investigation, I will comply, if you violate the Privacy & Cookie Policy and Terms of Service, or violate any laws.

Security
Transmission of data over the Internet, by Email, text message or via phone calls is never secure. I cannot guarantee the security of your information transmitted to me. Any communication with me or my websites is at your own risk.

Tracking Technologies and Online Advertising
I have entered into contracts or user agreements with Third Parties who provide me with information technology and storage services, blogging software, analytic and statistical information, plug-ins and widgets to improve the functioning of my websites, and the analysis of website usage. Cookies, web beacons, pixels, tags, scripts, and other technologies are used in the course of these activities.

Choice/Opt-Out: Communication
You can always opt out of receiving communication from me. Please send an Email to contact(at)viaductdreams(dot)com, and let me know your preferences. Please know that I would never share your information with Third Parties.

Choice/Opt-Out: Email
You can opt out of being contacted by me by Email. I will delete your Email information and past Emails upon request, as long as I am not required to keep specific Emails by law, e.g. after your purchased a product or service/billing information.

Choice/Opt-Out: Phone
You can opt out of being contacted by me by phone. I will delete your phone number and past voice mail and text messages upon request, as long as I am not required to keep specific communications by law, e.g. after your purchased a product or service/billing information.

Cookies
Cookies are data files, which are installed on your computers and other devices, whenever you use internet-based services. You can change your cookie settings on your internet browser. You can set your browser to refuse all cookies, or only cookies from certain websites.

There are two kinds of cookies: persistent cookies are stored on your computer permanently; their purpose is to identify you on repeat visits to websites. Session cookies expire at the end of your browser session; they track your internet use during particular browser sessions. Cookies can also be classified as strictly necessary (necessary for the functioning and use of websites), performance-related (to track website use), functional (to improve website visits), targeted (to deliver targeted information, e.g. advertising), or social media-related (set by social media Third Parties, e.g. Facebook).

As I rely on various Third Parties for the functioning of my websites and analysis of website use, cookies from various Third Parties are installed on your computers or other devices when you use my websites. They, in turn, have partners, affiliates, and other vendors, with whom they might share the information gained from their cookies. Service Providers who set these cookies have their own privacy & cookie policies and terms of service, and may use these cookies for a variety of purposes, including targeted advertising. If you use my websites, you agree to the installation of cookies by me and Third Parties. However, as I already mentioned, you can change your cookie settings on your internet browser. You can set your browser to refuse all cookies.

Information from Third Parties
If you use other websites and services, e.g. Facebook, and establish contact with me through these Third Party websites, you are responsible for managing your privacy settings on these accounts. You can control how much information you share with others, including myself, through those accounts.

Retention of Personal Information
I keep your personal information in order to communicate with you, to comply with my legal obligations, and to resolve disputes. I will store your information for no longer than seven full calendar years after your last contact with me, unless otherwise required by law or regulation to store your information for a longer period of time.

Your Rights: Access
You have the right to know whether I collect, store, or share personal information about you; you have the right to access the data I store about you; and you have the right about certain information in regard to how I use it and with whom I share it.

Your Rights: Correction
You have the right to request that I correct any inaccurate personal information about you. If the European Union’s General Data Protection Regulation (GDPR) applies, you have certain rights in regard to the personal information I collect, store, and share about you. I aim to comply with this Regulation in full.

Your Rights: Erasure
You can request that I erase personal information about you, if you believe that it is no longer necessary that I store that information, if the information is processed based on your consent and you withdraw that consent, if you do not want your information used for marketing purposes, or if you believe your personal information is unlawfully processed.

Your Rights: Restriction of Processing to Storage Only, Withdrawal of Consent
You have the right to request that your personal information which I collect through direct communication with you is used only for storage and billing purposes and to fulfill my legal obligations in regard to data storage, and to communicate with you in regard to active or past purchases. However, if you access my websites, your data will always be processed by my hosting service, blogging software, and other Third Party vendors, which I use to enable and enhance the functioning of my websites, and the statistical analysis of website use. By accessing my websites, you give consent to data processing.

Third Party Links and Information Collection and Use by My Users
On my websites, I do provide links to other websites. As I do not control the information and privacy policies of Third Party websites, you must inform yourself about these websites’ privacy policies. If you click on any links on my websites, you agree to these websites’ privacy and cookie policies and their terms of service.

Children
My products and services, and all website content is directed at persons of 18 years or older. I do not knowingly collect personal information of anyone under the age of 18. Legal guardians or parents can request the removal of personal information of children, if they have provided me – unbeknownst to me – with personal information about themselves.

Data Transfer
If you use my websites, your data will be transferred and stored in Austria, where my hosting service (World4You.com) is located. They (or their suppliers) might use services in other countries outside of the European Union. Google Analytics is located in the US. Third Party vendors and service partners may transfer user data of my websites to a number of different countries. By using my websites, you agree to the data transfer into other countries of Third Party vendors and service partners.

Complaints
Please send your complaints to contact@viaductdreams(dot)com.

Notification of Changes
I reserve the right to modify this Privacy & Cookie Policy and Terms of Service at any time. You will be notified about any changes when you use this website, and will need to agree anew to these terms, if you want to continue to use my websites.